IOEE Mentor Plus

Stefan Töpfer
@stefantopfer ?

Honorary Fellow (Hon FIOEE)
"We have joined forces with Wickes and their Tradebuilder platform, to support over one million tradesmen and tradeswomen. It is something I think the IoEE should get involved in – shall discuss that with Tony tomorrow. http://www.wickestradebuilder.co.uk/" · View
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About Me

Bio

I started my first business whilst I was still at university and have been in business ever since, for over 3 decades.

In 1994 I started WinWeb with the same vision we have now; to help home & small businesses to get online. I call this the “Globalization of the Kitchen Table”.

From 1995 I built Nacamar Group PLC (today part of Tiscali/The Carphone Warehouse), into one of the biggest ISPs in Europe, which I sold in August 1999 at the peak of the DotCom boom – it was a crazy time.

In 2000 I went back to transform WinWeb and we developed the On-demand Small Business Infrastructure. It is my belief that very small businesses need an infrastructure, consisting of on-demand (SaaS) software, live services, expert advice in a timely fashion and all this supported by 24/7 live support.

In 2005 we finished our development and received full accreditation by the Institute of Chartered Accountants for our on-demand accounting software; the first such accreditation ever be awarded to online accounting software.

I write The Small Business Blog (www.sme-bl​og.com), a #1 Small Business Blog and #4 Business Blog (as ranked by Google at time of writing). My ambition is to drastically decrease the mortality rate of small business, which is almost an horrendous 60 %. Yet Government, tax advisors and other so called experts are unable to change that, something I find completely unacceptable.

Over the years I have been a key-note speaker at different Business Start-Up, Small Business and SaaS events, my usual subject is Small Business Infrastructure. I have always enjoyed meeting other entrepreneurs and discussing their plans for the future – you never stop learning.

Recently I have been asked to write a column at NASDAQ.com, for their Small Business. My aim here is to make big business news relevant to small & start-up entrepreneurs to foster the entrepreneurial spirit & ambition.

My passion is WinWeb.com – as it is a great opportunity to help so many small business owners to run their organizations more cost effectively and more successfully – I certainly learn more about SMEs everyday due to the relationship with my customers. I still do one to two hours of customer care everyday and hope to be able to keep on doing it.

On a more personal note I love traveling, nature & travel photography, diving and boating.

Networks

NASDAQ
IOEE
FOCUS
IoN
SFEDI Advisory Board

My Business

Business name(s)

WinWeb.com – Business Starts Here

Description

WinWeb.com provides all its products and services online:

Business Software: accounting software, cashbook software, invoicing software, contact customer relations software (CRM), projects & ticketing software, business analytics software, business planning, online calendar, online backup and data disk, email newsletter software, online email client software and more.

Website & Ecommerce: one page website, website design & hosting, domain name registration, online shop, online maintenance of online assets, online marketing, SEO, blog software, social media setup & maintenance, online payment processing and more.

Business Process Outsourcing (BPO) – Bookkeeping, business advice, social media training, graphic design, telecoms services, payroll service, office space & address services and more.

The aim of our TOP 50 WinWeb Business Blog (Small Business Blog as ranked by Technorati at the time of writing) is to educate and inform about the importance of cloud computing, online business technology (e-commerce) and business process outsourcing for small business as strategic tools for long-term business survival.

Most of our BPO services are performed by our accredited virtual assistant partners around the country and all VAs are based in the UK, US and Australia – this allows us to provide real 24/7 customer care.

We hope to find many new contacts here in the IOEE to help us support & mentor our clients to be more successful in their small business entrepreneurial ventures. Please contact me if you are interested.

Age of business

Mature – 7 years +

Sector

Professional / Business service